Frequently Asked Questions
Everything you need to know about shopping with Bixby and Company.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns can be initiated through our online portal for a full refund or store credit.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Bixby and Company, we prioritize ethical manufacturing and use high-quality, sustainable fabrics like organic cotton and recycled polyester whenever possible.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.